Internal Sales Account Specialist

Internal Account Sales Specialist

Location: Hyndburn borough of Lancashire
Salary: £28,000 – £32,000 + End-of-Year Performance Bonus
Hours: Full-time, Monday to Friday, 8:30am – 5:00pm
Benefits: Highly attractive employee benefits package

Join a well-established design manufacturer renowned for delivering innovative solutions and exceptional service across high-value customer accounts. As part of a dynamic and successful Internal Sales team, this newly created role offers a fantastic opportunity to grow your career in a thriving business environment.

Key Responsibilities

• Manage a portfolio of prestigious, high-volume customer accounts with consistency and professionalism via telephone and email communication
• Build and maintain strong business relationships, secure repeat business and  ensure accurate order processing and timely delivery
• Confirm pricing, stock levels, and product availability – consistently updating customers of progress
• Prepare detailed quotations and provide proactive updates on customer orders, aiming to exceed customer expectations
• Use MS Office tools (Outlook, Word, Excel) to support daily operations, complete internal reports and manage customer orders
• Produce high quality customer administration, ensuring prompt response and accuracy of information
• Navigate ERP and Stock Ordering Systems to manage workflow and stock inventory

 
The Ideal candidate

• Proven experience in internal sales and order processing
• Exceptional verbal and written communication skills
• Strong organisational skills with the ability to prioritise a busy workload
• Confident working with ERP systems and stock/order management tools
• A business-savvy mindset and a proactive approach to customer service

Benefits

• 26 days holiday plus bank holiday
• Company pension scheme
• Be part of a collaborative and high-performing team
• Enjoy a competitive salary and generous benefits
• Benefit from a discretionary annual bonus based on performance
• Work in a supportive environment that values growth and innovation